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Day 1 of 2 · Tuesday 21 July
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Meet Copilot & Communicate Faster

From how AI actually works to prompts that deliver: meet Copilot, learn the CTFT recipe, then point it at the work that eats your week — documents, email, and research — with the verify habit planted from hour one.

Tuesday 21 July 2026 8:00 AM – 2:00 PM CODED, Kuwait

Day brief

A hands-on day for a mixed cross-functional audience. We open with a 30-minute Map Test — a baseline, not an exam — then build the mental model: how AI is trained, how it predicts, how it reads your prompt, and why it can confidently hallucinate. From there: what makes Copilot different from a public chatbot, the CTFT prompt recipe drilled through the Zero-to-Hero exercise, and the rest of the day pointed at real work — drafting in Word, taming the inbox in Outlook, and condensing long reports — every module ending with you doing, not us talking. Sample data only; nothing real or confidential goes into a prompt today.

Run of show

A guide, not a script — timings flex to the room.

  1. 1
    Welcome & warm-up8:00 – 8:15
    The pain poll, intros with a twist, and ground rules framed as permissions.
  2. 2
    Map Test — pre-course baseline8:15 – 8:45
    A map, not an exam: your starting point, so you can see how far you travel by tomorrow 2pm.
  3. 3
    M1 · How AI works8:45 – 9:20
    Trained on patterns, predicts one token at a time — and why it can confidently hallucinate.
  4. 4
    M2 · Introduce Copilot9:20 – 9:55
    What it is, how it differs from a public chatbot, the app map — and your first hands-on win.
  5. Break9:55 – 10:05
  6. 5
    M3 · Prompt engineering with CTFT10:05 – 10:50
    Context · Task · Format · Tone — drilled through Zero to Hero, then your own department prompt.
  7. 6
    M4 · Drafting documents in Word10:50 – 11:20
    Draft, rewrite, summarise — and ground a draft in an existing file. Bullets become a sendable letter.
  8. Break11:20 – 11:30
  9. 7
    M5 · Emails & inbox in Outlook11:30 – 12:00
    Summarise the messy thread, draft the reply, control the tone — Tame the Thread.
  10. Lunch12:00 – 1:00
  11. 8
    M6 · Researching & summarising with AI1:00 – 1:45
    Multi-page report to one-page brief, extract the key figures — and verify them against the source.
  12. 9
    Recap & hook to Day 21:45 – 2:00
    The callback lap, one-line takeaways, and what tomorrow unlocks.